While it’s difficult to give specific instructions because there are so many different combinations of operating systems (Mac, Windows), devices (laptops/desktops, smartphones, tablets), and browsers (Chrome, Firefox, Safari, Internet Explorer), we’ve put together a handy-dandy customized set of tips. You can see the most recent version here.
It’s most likely that Tip A in there will be all you need, but if not, we’ve included step-by-step instructions and screenshots for everything from downloading your file, to getting it into iTunes, to burning a CD in iTunes. (You need NOT have iTunes to listen to your files. Any audio player you have installed should work just fine.)
If troubles persist, please email [email protected] and let us know just what’s not working for you. It will help if you tell us:
- if you’re using a laptop/desktop, tablet or phone;
- if your operating system is Mac or Windows; and
- which browser (e.g. Firefox, Internet Explorer, Chrome, Safari) you are using.
Thank you!
