Several years ago, pretty much everyone I know became a huge fan of the television series Heroes. The show’s premise is that people all over the world begin discovering that they have superpowers—they can hear thoughts, manipulate the time-space continuum, become strong enough to break through steel bonds, etc. The kinds of things that couldn’t possibly happen on this planet. Except they do. I watch regular people make these kinds of discoveries just about every other Thursday. Here’s a metaphorical but only slightly exaggerated version of my typical coaching process. Some nice, ordinary-looking person comes to me and says, “I’m [...]









